Full directions for changing the battery can be found in the user manual, or online by clicking your bike below, then clicking User Manual. _______________________________________________________________. This warranty applies only to the original registered owner of the QuietKat and is not transferable. Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. Rule of replacement: the frame is replaced with one of the same model. We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. Damaged or Defective ItemsIf you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery atservice@ewheelsdealers.com. THIS WARRANTY DOES NOT COVER:Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglect(such as the battery). Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. This warranty excludes corrosion, paint fade or scratches, impact marks or damage, modifications by purchaser, misuse and act of God. We also offer a 30-day manufacturers warranty on certain parts, such as: pedals, cranks, bulbs, mirrors, rear storage, alarm system, etc. I know that with Tesla the cost was in the R&D and sophisticated BMS. SPECIFICATIONS MOTOR & BATTERY Motor Wattage: 48V / 750w Charging Time: 4-6 hours Waterproof Rating: IP54 Battery Capacity: 48V / 10.4Ah Battery Type: Lithium-Ion Charging Current 2A max PACKING CONTENTS: Defiant Electric Bike Saddle & Seat Tube User Manual Charger In Frame Battery 2 Keys for Battery Lock Front & Rear Mudguard This warranty is for the frame only. How to Adjust or Tighten Your Brake Cables. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. Locate the plug on the motor wire near the rear fork and reconnect it. All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. 10 reasons to buy. Do not order items that are illegal to import into your country. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. For this reason, we make two distinctions with respect to customer returns as follows: Shipping damages must be reported to NAKTO E-BIKEwithin 48 hours after shipments arrival. Northrock XC27 Mountain Bike. This battery comes with a 36 month warranty.*. If you need to exchange it for the same item, send us an email at. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. Please note that this can take up to 24 hours. Next, contact your bank. Laws are different in every country and we cannot keep up with them all. $121.59 Free Shipping. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. Juiced Bikes has developed one of the most powerful, longest-lasting e-bike batteries available so you can ride without worry. Customer must pay shipping costs for any additional warranty parts. As soon as you place your order, you will receive an order confirmation e-mail. $129.99 . The warranty does not cover finishing (of frame and parts). It is the customers responsibility to know the legality of the products ordered in their country. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. International andoffshore end-users must contact Ewheels directly to initiate the warranty process. For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. It will take 7 business days to process and send out the refund to customers. The warranty is currently only valid for first-hand owners at a licensed distributor or retailer. Check to see if any packages have been opened or if the sealing tape has been tampered with. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.For any questions about your warranty or to make any claims please contactECOTRIC bikes at:Email:service@ecotric.comAddress:Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. Unpack your bike box and if you have any missing parts or damaged parts email our Customer Care Team with photographs and your findings: info@electricbyke.com. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Shipping To return your product, you should mail your product to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Standard Shipping & Handling fees will apply to all orders placed for warranty parts and/or products and will be charged to the customer/warranty claimant at the time said parts and/or products are shipped from ELECTRIC WHEELS. Contact Dealer. *Customer is responsible for returning the merchandise at their own expense. Describe the damage accurately. If there are fewer than 10 miles on the bike, a 15% restocking fee and processing fee will be charged at the same time. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use. There are many different variables that can affect max distance. Proper Care for Jupiter Bike Lithium-Ion Batteries REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. JupiterCare must be added within 45 days of your bike purchase. . The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. NAKTO does not sell second-hand bikes. The battery is sealed and cannot be opened or fixed. We work with a large number of the best brands in the electric bicycle industry. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). We also recommend that the shipment is ensured. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. We are given a unique insight that you cannot find anywhere else. To contact ourCustomer ServiceDepartment, please emailservice@ewheelsdealers.com. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. 4 on 3 reviews. Please note that this NAKTO E-bike is not set for extreme use including contest and water wading. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. We accept a return on products. Warranty is valid only in Continental United States only. Shipping Charge:Rs.200.00 (Min. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Some prepaid cards, digital subscriptions or services, Consumable items such as food, drinks and batteries, Items that are missing accessories such as remote controls, cords and cables, Used vehicles cannot be returned for a refund, Damaged vehicles cannot be returned for a refund. Is my Jupiter Electric Bike battery replaceable? Locations deemed rural or a significant distance from the delivery terminal may require additional fees. Three (3) years from the date of purchase on all structural frame components, seat post and frame. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. Max Speed: 16 mph. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. MBI Sport Inc. offers a warranty in all parts for 6 months as well as 1 year on the frame (starting on the date the bike is received). Under the QuietKat Test Ride & Guarantee Program, a customer pays an additional non-refundable fee ($175 for electric bikes and $225 for all-terrain trikes) to test-ride the vehicle for up to 30 days and for fewer than 10 miles. A customer pays an additional non-refundable fee($500 for HD750 , $800 for MD1000) to test-ride the vehicle for up to 15 days and for fewer than 10 miles . . Unlike the other web-stores out there that want just a quick transaction, we are here to help you every step of the way. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. Incorrect addresses may delay your delivery. Smooth, comfortable magical. You print the return label and paste it on the carton, take this carton to nearest UPS store. A $100 freight delivery fee is also charged for shipping to any of the Florida Keys (includes zip codes 33040 & 33037). We will also notify you of the approval or rejection of your refund. 15% Re-stocking fee will apply to all new returned items. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem. Bikes Similar to Jupiter. Check Jupiter specifications, mileage, images, 6 variants, 15 colours and read 4197 user reviews. Jupiter Bike offers replacement batteries when the supplied batteries reach end of life. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. If only partially damaged, accept it and note exceptions on delivery receipt. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. $80.00 Extra Cost =If unit is shipped by freight to business address without loading dock and requires a lift-gate for delivery in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! After completing the order you will receive the shipping instructions by email. Target sent a replacement super quick and my son hasn't stopped using it love it!! X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. There are no guaranteed transit times. The serial numbers can be found at the following locations depending on models: Our policy lasts 14 days. Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). *ETA when in stock and within continental USA only. SALE NEW . Warranty is only valid for original parts or goods from MBI Sport Inc. Always follow care and preventive maintenance procedures. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. We will also notify you of the approval or rejection of your refund. Please note that we do not accept the return of the spare parts or accessories (except battery).Please request a Return and Exchange Authorization. Include all original packing materials, manuals and accessories. All units shipped by freight (XB-504 and Cabo Cruiser) will incur a flat rate of $200 per unit additional shipping charger. Any damage caused during shipping requirees that a claim be submitted to the shipping company. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. All products must be returned in good condition, to insure a refund or credit. Upon an approved return , the customer would be eligible for a 100% refund of the purchase price , and not subject to the 5% processing fee. Freight damage claims are extremely time sensitive. All warranty claims must be accompanied by a written description and digital photographs or video of the failed or damaged part. Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. The warranty information can be found under Warranty tab on a product page. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! You may contact our Customer Care Department toshipping weights and dimensions, warehouse address for pickup and directions for sending the prepaid label. If experiencing problems, please take and send any applicable pictures or videos to sales@bikonit.com. Warranty does not apply to shipping or transportation damage. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. 73,492 in India. Returns are only allowed within 30 days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. Free home delivery and installation. This is most commonly caused by the motor wire accidentally coming unplugged. The closest terminal may be more than 30+ miles away from the customers residence if they do not live in a major city where the carrier selected for shipping has a terminal for pick up. 1) Customers opening any components by themselves, 5) Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold, 6) Damage or failure due to accident, misuse, abuse, or neglect (such as the with battery). For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. There are certain situations where only partial refunds are granted: (if applicable). It can only be scheduled in a delivery window time frame. This service relies on FedEx Ground, so we do not ship to P.O. Your battery is warranted for any manufacturer defect in material or workmanship. Essential components include the bicycle frame, electric motor, battery, display console and controller. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Tickets are answered in the order received. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. A 15% restocking fee may also apply. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. Bikonit would arrange for and cover the return shipping fees. ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! FRONT MUDGUARD (Plastic) JUPITER ZADON. Please be aware that shipping charges can be quite expensive for Oversized Items. Estimated Range. Choose from Same Day Delivery, Drive Up or Order Pickup. Returns are subject to a 15% restocking fee. The warranty is limited to the terms listed below: If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. Below is a link to each manufacturer warranty we carry. Shipping charges included in the Purchase Price of the Merchandise are non-refundable. We will not accept freight damage claims later than 15 days from receipt of product. Connect the charger cable to the battery charging port. was $999.00. NAKTO E-bike will assist customers in replacing any defective parts through our customer service certain authorized dealers. Customer Reviews Based on 1 review Write a review 100% (1) 0% (0) 0% (0) 0% (0) 0% (0) K Kevin Lang Nice Job Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. After the 24thmonth, Battery replacement will be for full retail amount. Please contact your local customs office for information. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. Start month is when bicycle is delivered. 1 reply from Jetson Bike team - 11 days ago. Refurbishing your battery works according to a number of steps. Once received, your battery is tested at our repair center to check . If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. Electronic Parts are non-returnable. current price Now $589.99. There is often some processing time before a refund is posted. Original proof of purchase is required to establish proof of purchase and warranty effective date. Olympicbreeze.com is committed to providing the best customer service in the industries we serve.. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. FAILURE TO DO THIS WILL VOID THE WARRANTY. Your Jupiter Bike is water resistant, not waterproof. TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. (71) Compare Product. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. In no event shall NAKTO E-BIKEbe responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products. Example 9:00 am. Most batteries can be charged inside or outside the bike frame. A 1% fee is added for every mile over 10 miles on the bike odometer. See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. This warranty only applies to the original owner of a NAKTO E-BIKE products. 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Usage/ Application: Automobile 2,700 quite expensive for Oversized items other web-stores out there that want just a quick,... ( if applicable ) of different things can affect your Jupiter Bike Lithium-Ion batteries refund METHODS: will. Paid prior to the battery is warranted for any additional warranty parts shipped by freight ( and! Returns are subject to a 20 % fee unapproved TRW returns jupiter bike replacement battery subject a! Your refund Likes, 4 Comments - Jupiter Bike offers replacement batteries jupiter bike replacement battery.