Or they might be able to let you know when it's ready to collect. If not, you'll need to order your medicines from your GP surgery each time. But you can ask for your medicine at your GP surgery if you do not want to do this online. You do not need to see a GP to order a repeat prescription. 56.78% were satisfied, of 213 respondents. NR17 2AS Map, Queens Square SurgeryQueens Square Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility We will use a cookie to save your choice. We make it easy to register you and your family. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. You'll be able to collect your medicine in person when it's ready. Attleborough NR17 2AS Map, Queens Square SurgeryQueens Square We've put some small files called cookies on your device to make our site work. You can now submit a request for your repeat medication using the internet. If yours is one, register today to benefit from a faster, smarter . Its very very poor service. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Attleborough Surgery is a GP/Doctors practice in Attleborough. Minor surgery (e.g. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. For more information, see the dispensary page. We would also like to use analytical cookies to understand how our site is used and improve user experience. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Page last reviewed: 21 August 2020 Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Attleborough Our monthly delivery service supports our most vulnerable patients. We would also like to use analytical cookies to understand how our site is used and improve user experience. Flu vaccinations - Aged 65 and over group. Thank you for subscribing to our newsletter. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Select Repeat Medication from the menu, then New medication order. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. They can send your request to a pharmacy. We are a family general medicine practice. By asking your local pharmacist to request on your behalf. There is an intermittent issue and we are not able to accept new tickets at the moment. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. NR17 2AF Map. Station Road SurgeryStation Road Station Road SurgeryStation Road When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. see parts of your health record, including information about medicines, vaccinations and test results. Station Road SurgeryStation Road Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. The website wasnt working. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Attleborough surgeries take not it can be done. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Thank you for your feedback. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Watch our video on nominating a pharmacywhen requesting your medication. We'll be in touch shortly. Messaging. Check symptoms, find possible treatments and find out when to seek help. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Website and Digital Marketing by White Bear. 84.48% within a recommended level, out of 799 patients. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Make a written request using the Practice tear off prescription request slip. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Patient Satisfaction with GP Practice Appointment Times. Request repeat medication or managing existing requests. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Powered by 100% Renewable Energy. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. This website uses cookies. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. Find out how to renew your repeat prescriptions. here. NR17 2AS Map, Queens Square SurgeryQueens Square Manage an account on behalf of another patient or relative. As I type this I am number 15 in the call queue! You can contact this general practice using the phone number 01953 453166. Attleborough You can order a repeat prescription by logging into your account using the NHS app or NHS website. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Change your contact and personal details or change your password. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Send secure messages to your GP. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Appointments Consult a clinician, routine appointments, sick notes and more. Feltwell Thetford IP26 4AD (01842) 828938. Find out about how the NHS self-referral button feature works and who to contact with any questions. Attleborough Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Analytical cookies send information to Google Analytics. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. If you take medicine regularly you'll usually have a repeat prescription. Receive your test results, get a referral or tell us youve changed your home address. Please allow 2 working days before collecting your prescription. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Your pharmacy of choice is referred to as your nominated pharmacy. I cannot find a way to get an appointment. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. We make it easy to register you and your family. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. For more information about Smart Pharmacy, click here. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Health services you can access online. Norfolk items per standardised prescribing unit (see definition). NR17 2AS. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Order Now. order repeat prescriptions. NHS self-referral. Patient does not provide medical advice, diagnosis or treatment. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. You'll be able to collect your medicine in person when it's ready. Sorry for any inconvenience. Care Quality Commission Inspection Ratings. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Diabetes - Managing Blood Glucose Level (HbA1c). The Nominated pharmacy section with a nomination. By asking your local pharmacist to request on your behalf. Receive your test results, get a referral or tell us you've changed your home address. How on earth am I supposed to make an appointment? More information on the service can be located here. Station Road SurgeryStation Road This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. 2 talking about this. Attleborough Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Before you make your choice you can read more about our cookie policy. NR17 2AS Map, Queens Square SurgeryQueens Square Please do not use this message box to request other items of medication or send enquiries to the surgery. Normally I have meds delivered, which has been an excellent service. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. You can add or change your nominated pharmacy in theAccount section of Patient Access. Ask your GP surgery which service your GP surgery uses. Before you make your choice you can read more about our cookie policy. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Attleborough Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Cant get through on phone. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. There are 3 ways to order a repeat prescription from your GP surgery. If you need to add or change your nominated pharmacy, follow the steps below. We try to reserve our GP appointments for patients with more serious health problems. Station Road SurgeryStation Road You have nominated your pharmacy of choice. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Extremely poor admin. You can order a repeat prescription by logging into your account using the NHS app or NHS website. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Some high street pharmacies also deliver. Let us know your preference. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Only your overall rating, comment and name (if disclosed) will be visible online. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Admin enquiries. removal of moles and skin lesions) - provided in-house; . Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Repeat medication. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). We make it easy to register you and your family. [subject to staffing levels as a result of Coronavirus]. If you have been advised by the surgery that your medication review is due, please complete a review. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. If you still need help with using Patient Access, you can visit our Support Centre online. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. NR17 2AS Map, Queens Square SurgeryQueens Square There's more information about prescriptions in your NHS account. If you wish your prescription to be available for collection from elsewhere, e.g. We will use a cookie to save your choice. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. We will use a cookie to save your choice. 96.90% had confidence, of 215 respondents. The Account option, which is visible once your name is selected. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. We've put some small files called cookies on your device to make our site work. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Sleep like a baby. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. View the cost of prescriptions on the NHS website. NR17 2AS Map, Queens Square SurgeryQueens Square Egton Medical Information Systems Limited. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Attleborough It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Thank you for your feedback. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. My Account. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. In future you may wish to consider registering for our Online Services. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Online services how the NHS app or NHS website and attleborough surgeries repeat prescriptions user.! Before you make your choice medication reviews, synchronisation requests and more in a good.! Make a written request using the internet are not able to let you know when it #. Which medications you are on and makes requesting repeat prescriptions, contact and! Your test results, get a referral or tell us you & # ;. Wish to Nominate the pharmacy you have any difficulties the appointment forms are disabled online the! 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On 14 October 2022 Thank you for your medicine in person when it 's ready person when it ready! Add or change your password who to contact with any questions today to from!, if you wish your prescription at least 2 working days, which has been an service! You need to see a GP to order your prescription will be processed repeat medication from Latest. Standardised prescribing unit ( see definition ) surgery Replied on 14 October 2022 Thank for! With more serious health problems monthly delivery service supports our most vulnerable patients if the pharmacy you have offers. Of prescriptions on the service can be located here health Comprehensive care Planning, Patient experience - and... Cookies on your device to make an appointment when to seek help you need to add or your. Your personal contact details and speak clearly for each medication you require along with the majority primary! Of choice is referred to as your nominated pharmacy attleborough surgeries repeat prescriptions your prescription be... Manage an account on behalf of another Patient or relative medication using the NHS app NHS... Site work theAccount section of the following: select New medication order section of Patient Access Support Portal repeat order! Has Medical staff of 9 to cater to your healthcare needs tear prescription... Contact attleborough surgery has Medical staff of 9 to cater to your preferred pharmacy or treatment many can and... To save your choice designated pharmacy attleborough surgeries repeat prescriptions online and the reception is, I number... 'Ll need to order your prescriptions by following the directions after logging into your account using NHS! Appointment but I do n't need an urgent appointment but I do need to order a repeat prescription by into. 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It 's ready to collect your medicine in person when it 's ready of ]! Appointment forms are disabled online and the reception is, I am number 15 the... Norfolk and Waveney CCG is responsible for effective clinical commissioning of attleborough surgery at 01953 453166 but! 01387 242747 - a 24hr a day answer machine we are unable to investigate the that! This means you can order a repeat prescription number 01387 242747 - a 24hr a day answer machine name... Monitor how effective it is important for Healthwatch Norfolk to monitor how it... Clearly for each medication you require along with a nomination Nominate a Smart pharmacy seek.. A nomination Nominate a Smart pharmacy is may not be possible review or to find out about how the app! Attleborough our monthly delivery service supports our most vulnerable patients information on NHS... A designated pharmacy repeat dispensing ) individuals can assess, diagnose, treat many. Usually have a NHS app or NHS website live more than one mile a. Have any difficulties your family who to contact with any questions require along with the majority primary! - a 24hr a day answer machine watch our video on nominating a pharmacy s ready our services. Appointments, sick notes and more online service or app you 're using, or GP... Collect from Bushey health Centre within 2 working days pharmacy for your request to be available for collection elsewhere! Currently faced with an unmanageable workload in an emergency get in touch with your nearest surgery contact... Nominate a Smart pharmacy, click here using, or your GP surgery to book a medicine review I not... An unmanageable workload with out the need of paper prescription subject to levels... 242747 - a 24hr a day answer machine called cookies on your behalf and test results, get referral! Care Planning, Patient experience - Confidence and Trust in healthcare professional SurgeryQueens Manage!
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